Find answers to common questions about using Janala.net
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You can create a free account by clicking the "Register" button in the top navigation. You'll need to provide a valid email address and create a password.
Yes, creating an account on Janala.net is completely free. You can post ads, browse listings, and contact sellers without any charges.
Yes, we require email verification to ensure account security and prevent spam. Check your email for a verification link after registration.
Click the "Post Ad" button in the navigation, fill out the form with your item details, upload up to 4 photos, and submit. Your ad will be reviewed before going live.
You can upload up to 4 photos per ad. The first photo will be used as the main image in search results.
Ads remain active for 30 days by default. You can renew or repost your ad before it expires.
Currently, you cannot edit ads after posting. If you need to make changes, please contact our support team.
Click on any ad to view details, then click the "Contact Seller" button to see the seller's phone number and email.
We provide a platform for buyers and sellers, but transactions are between users. Always meet in public places, verify items before payment, and never send money upfront.
Payment methods are arranged directly between buyers and sellers. We recommend using secure payment methods like bank transfers or mobile banking.
Report any issues using the "Report Ad" button. Our team will investigate and take appropriate action.
Click "Forgot Password" on the login page and follow the instructions sent to your email.
Yes, you can request account deletion by contacting our support team. All your ads will be removed.
We use industry-standard security measures to protect your data. We never share your personal information with third parties without your consent.
Ads are reviewed before going live, which can take up to 24 hours. If it's been longer than that, please contact support.
Make sure your images are under 5MB each and in JPG, PNG, or GIF format. You can upload up to 4 photos per ad.
Try clearing your browser cache and cookies, or try a different browser. If the problem persists, contact our support team.
Can't find the answer you're looking for? Our support team is here to help.
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